MM
Mickey M
1 reviews | Active since Sept 2018
05 Feb 2019, 15:36
Very poor service
I reported a warranty call to Samsung on 30 Jan 2019. As at today, i have had no response to resolving my problem . I have two reference numbers. I have made multiple telephone calls to samsung over this period with no assistance. I am currently waiting 30 minutes on a call to get assistance.
Helpful (0)
Replies (3)0
Replies (3)
Samsung South Africa's replyOfficial
05 Feb 2019, 15:38 Good day Mickey
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter. Regards,
SamsungSA:^SS
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter. Regards,
SamsungSA:^SS
Samsung South Africa's reply05 Feb 2019, 15:38
Official
Good day Mickey
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter. Regards,
SamsungSA:^SS
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter. Regards,
SamsungSA:^SS
Samsung South Africa's replyOfficial
05 Feb 2019, 15:38Good day Mickey
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^LZ
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^LZ
Samsung South Africa's reply05 Feb 2019, 15:38
Official
Good day Mickey
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^LZ
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^LZ
Samsung South Africa's replyOfficial
05 Feb 2019, 17:03Good day Mickey
Herewith your reference number:
***
Regards,
SamsungSA:^LZ
Herewith your reference number:
***
Regards,
SamsungSA:^LZ
Samsung South Africa's reply05 Feb 2019, 17:03
Official
Good day Mickey
Herewith your reference number:
***
Regards,
SamsungSA:^LZ
Herewith your reference number:
***
Regards,
SamsungSA:^LZ