1 reviews | Active since Dec 2016
Very poor service
<p>Although heavily branded as a Samsung outlet, this premises hosts several suppliers of mobile products.</p> <p>A number of clueless, rude assistants represent Samsung. My wife who handed in her phone for repairs was promised that the phone will be ready in 4-6 working days. In the end she waited more than a month. The assistants blamed the agency wo which the repairs were outsourced and the agency blamed the assistants for giving incorrect information. </p>
Hi Braam
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number:***
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team
Hi Braam
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number:***
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team
