1 reviews | Active since Jun 2013
Very poor service
I have sent my 3 devices to samsung repair centre in Dion Wired Woodmead and firstly i was given booking sheet with service numbers to track my repairs. i was told by a guy named MARTIN that my devices will be sent to Dion wired in Braynston as they dont fix Mainboards at Woodmead. I am now waiting for a second week with no update the Martin guy also dont know what happening when i call him. CAN SOMEONE ASSIST ME and update me regarding my repairs. VERY DISGUSTING SERVICE
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SamsungSA
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards
SamsungSA