VERY FRUSTRATED WITH SAMSUNG'S EMPTY PROMISES

We have posted this post, got a reply back from Samsung that someone will phone and nothing has happened. CAN YOU GUYS UNDERSTAND THE IMPORTANCE OF THIS. WE ARE WITHOUT A FRIDGE IN THE MIDDLE OF SUMMER. I EXPECT THIS TO BE SORTED OUT WITHIN 24HOURS.<br> <br> I went onto hallo peter to complain about an fridge that is just over 3 years old an stopped working. Someone from Samsung phoned me Wednesday 10/02/2016 @ 5:10PM. After I explained to him what the problem was and that I was really unhappy for the fridge only lasting little bit more that 3 years. He promised met that he will phone me back the next they so that a technician can come out and have a look on Samsung's cost and then we will take it from there even though it felt just out of its warranty. Still waiting... Can someone please help me as I am struggling without a freezer and feeling very frustrated! <br> <br> <br> SAMSUNG RESPONSE<br> Hello niconagel,<br> <br> We have noted your concern, thank you for bringing this matter to our attention.<br> <br> We have referred this matter to our Voice of Customer division who will be in contact with you in this regard.<br> <br> Our sincere apologies for any inconvenience you may have experienced in this regard<br> <br>