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Given R
1 reviews | Active since Jun 2013
16 Jun 2023, 13:28
Very disappointing service from Samsung
Bought a Samsung TV and found the tv faulty and logged a call and sss people came to assess it and now they say the tv is out of warranty and there nothing they can do, this is very frustrating and disappointing to buy a tv that expensive and Samsung can’t do anything about.
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Replies (2)
Samsung South Africa's replyOfficial
16 Jun 2023, 14:08Good day Given
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Samsung South Africa's reply16 Jun 2023, 14:08
Official
Good day Given
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NM
GR
Given R's updateReviewer Update
16 Jun 2023, 17:05Thank you
GR
Given R's update16 Jun 2023, 17:05
Reviewer Update
Thank you