1 reviews | Active since Aug 2016
Very Disappointed in the Samsung Z5 Flip!
I purchased my Samsung Z5 Flip 6 months ago, I had the screen protector replaced a week ago after only 6 months of owning the phone. I collected my repaired phone on the 24th of May 2024, it is not even a week later and I have the screen protector lifting and requiring replacement! I have huge crack across my screen AGAIN! I cannot keep borrowing phones and having my current phone with an active sim card spend 72 hours at a Samsung Repair center!!!!
This phone was bought cash and besides the fact it is a waste of R25000, it has the worst battery life and the screen protector needs replacing apparently weekly! There was nothing wrong with the repair quality, the problem is the phone quality!!!!! Samsung are selling phones knowing there are issues with their folding phones!!!
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM