Very disappointed

<p>I got my new 2017 A5 samsung cellphone on the 08th Feb this year. My phone fell maybe 40cm and the screen smashed I was obviously very angry more so because when i got my phone there were no accessories available for my phone and was told its too new. I then lodged a plea complaint with samsung and was told that they do not cover the A range for the free screen repair as they do all other models, this is ridiculous honestly Samsung covers the cheapest phone for screen repairs even the latest S7 but not A range this is beyond me. I now need to fork out R2000.00 to have the screen repaired as the insurance offered was way to expensive. I am very disappointed as I believe in Samsung as a brand we only have Samsung appliances in our home and all my previous phones have been Samsung. I just want people to be aware of this as its not fair that almost all the Samsung cellphones are covered but not the A range more so that Samsung launches new phones but the stores selling them don't have accessories to protect your phone as the phone is too new. Makes no sense. Very upset and still have not been explained why the A range is not covered. </p>