Very disappointed

I have never been more disappointed with Samsung as I am today....I bought a new phone cash in December, the phone did look a bit bended but it didn't really worry me as I needed a phone urgently and the phone was working perfectly well, no issues, as long as I remember I only use Samsung. 2 months ago my phone just died, couldn't switch it on nothing, I thought let me contact Samsung and find out what to do, I was referred to a shop, then I receive the quote and a call.....I bended the phone and that's why it's not working, I must be hulk to bend a Samsung A32 like that as I am a tiny human they expect me to pay almost R 6 000.00 to fix the phone that is currently selling for R 4 500.00 and a 250 rand charge for their time to check the phone. The labour alone is 530, this is crazy, I had to buy a new phone, and yes it's Samsung again. But I am truly disappointed with Samsung as they didn't even give me a chance to explain that it's been bended since December. Just referred me, I am not paying that money I will fetch the phone and sent it back to Samsung self, you can honestly take that phone and do with it what you want. Never been more disappointed