CB
Christo B
1 reviews | Active since Feb 2021
26 Feb 2021, 15:36
Very Bad Service from SAMSUNG
Just another false empty advertising from Samsung, I bought a new phone in Nov 2020 where I received a Samsung TV with it. 3 Months later and still waiting. No feedback from Samsung just we will phone you back. THIS IS FALSE ADVERTISING SAMSUNG!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Replies (2)
Samsung South Africa's replyOfficial
26 Feb 2021, 15:45Good Day Christo
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
NM
Samsung South Africa's reply26 Feb 2021, 15:45
Official
Good Day Christo
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
NM
CB
Christo B's updateReviewer Update
01 Mar 2021, 12:37I'm still waiting for a reply? Or do I have to wait another 3 months?
CB
Christo B's update01 Mar 2021, 12:37
Reviewer Update
I'm still waiting for a reply? Or do I have to wait another 3 months?