DS
DJ S

1 reviews | Active since Jan 2018

15 Jan 2018, 14:08

Very bad service from plexsus

we have been asking for the past 2 years for our itemized billing from PLEXUS SAMSUNG and to no avail till today. We have sent a letter from attorney requesting the documents and still nothing, they just do not care. When they come to sign you as a new client they are very sharp on offering things and promising things and once you are a paying client / customer there is a missing gap. Please stay far away!!!

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Replies (1)
Samsung South Africa
Samsung South Africa's reply03 Oct 2018, 19:44
Official

Good day DJ SMIT

We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: VOC: ***

A senior customer service executive will contact you with further advise on this matter.

Regards,
SamsungSA:^NN