1 reviews | Active since Jul 2016
Very Bad Service/Bad Product
<p>Good morning</p> <p>I have had a terrible experience with vidacom repair answell as my samsung product.i have had my samsung S7 Edge for 3 weeks wit non stop faults after returning the product and it being sent for repairs i got an message stating my phone has been dispatched back to repair centre i then go on to phone the repair centre to get told my phone will only be picked up 4 days later this is not acceptable att all!!!!R 20 000 rand for a phone and its repaired already and i have only had it for three weeks!!!!</p>
Hi Dian
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ********** 429
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team
Hi Dian
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ********** 429
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team
