RN
Rassie N
1 reviews | Active since May 2023
02 Jun 2023, 11:11
Very bad service
This is my second review of the same issue. First review they quickly answered and said it would be resolved. Still nothing. I receveived free gift with my purchase of a new Samsung phone. This was on 7 March. Still waiting
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Replies (2)
Samsung South Africa's replyOfficial
02 Jun 2023, 11:23Good day, Rassie,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NP
Samsung South Africa's reply02 Jun 2023, 11:23
Official
Good day, Rassie,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^NP
RN
Rassie N's updateReviewer Update
02 Jun 2023, 16:43This is really unacceptable. I hope this is sorted out urgently.
RN
Rassie N's update02 Jun 2023, 16:43
Reviewer Update
This is really unacceptable. I hope this is sorted out urgently.