1 reviews | Active since May 2016
Very bad experience with Galaxy Note 5
<p>Last year I bought a Galaxy Note 5 and six months later the phone was constantly loosing signal. I took it to the Repair centre and they couldnt fixed it after 14 working days. I complained until I was given a brand new phone, now this brand new Note 5 is 2 months old but is constantly freezing and rebooting itself. I took it to the repair centre and they dont have spares. I was number one Samsung fan but not anymore. They are not producing quality but quantity. I am very dissapointed with the Galaxy Note 5</p>
Hi Jacob
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ********** 195.
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team
Hi Jacob
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ********** 195.
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team
Dear Valued Customer
We thank you for you for sharing your comments with us.
We believe that one of our Customer Service Executive contacted you and discussed your concerns in detail.
We invite you to contact our Customer Services Executive should you have any further enquiries.
Kind Regards
Samsung South Africa
Dear Valued Customer
We thank you for you for sharing your comments with us.
We believe that one of our Customer Service Executive contacted you and discussed your concerns in detail.
We invite you to contact our Customer Services Executive should you have any further enquiries.
Kind Regards
Samsung South Africa
