aA
androuxhavenga A
1 reviews | Active since Sept 2016
18 May 2022, 08:28
Very Bad experience 10k payout.
Very Bad Trade-in Experience on Galaxy s22! I Assisted many family and friends to get trade-in galaxy s22 to get 10k cashback, only small portion of the payouts has been made. The payout was due 18th april is still missing and any that was due later than that??? Only reply I got they were busy investigating?? Could some please assist and get the payments done?? Lots of money was spend to purchase these phones on the condition that I would get 10k cashback!! I personally promoted this family and friends so that can all get phones upgraded to samsung, but now all waiting still.
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
18 May 2022, 08:34 Good morning Androux,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^TM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^TM
Samsung South Africa's reply18 May 2022, 08:34
Official
Good morning Androux,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^TM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^TM