Very bad CRM from Samsung SA

I reported the issue of our dishwasher that we have swopped out once, and repaired twice in the last year, on the 22nd March 2016. <br> We received a call 3 days later telling us that someone would contact us to ONCE again, come out and check the machine...THIRD TIME !!<br> We are still waiting for them to call and come out. <br> I am fed up with this, an would appreciate Samsung stepping up and changing this machine for another model and one that works. It is not fun sitting without a dishwasher for 3 weeks at a time while they fiddle with it and return it not working again...<br> I will take it back to Makro or they must come and pick this junk up.<br> Please sort this out !!!