MMdK
Marizanne Meintjes de Klerk
1 reviews | Active since Sept 2018
25 Feb 2023, 15:27
UTTERLY DISAPPOINTED IN SAMSUNG SOUTH AFRICA
Regarding my review posted on 9th February 2023, I still have not heard ANYTHING from Samsung......ABSOLUTELY PATHETIC service!!!! They dont care about their customers.....if I can give you advise, use ANOTHER CELLPHONE COMPANY that put their CUSTOMERS needs forst, because Samsung doesn't!!! At this point and time I want to cancel my order, and get an attorney .....SAMSUNG SUCK!!!! Oh and if its not enough now i must hear from Samsung India......WHAT THE HECK??!!!! I didn't post anything on samsung India.....is SAMSUNG South Africa that doesn't care about their customers.....loyal customers.....
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Replies (2)
Samsung South Africa's replyOfficial
27 Feb 2023, 06:17Good morning Marizanne,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply27 Feb 2023, 06:17
Official
Good morning Marizanne,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's replyOfficial
27 Feb 2023, 12:21We apologize for any inconvenience caused. We have escalated the issue to the relevant department , please wait for feedback.^NM
Samsung South Africa's reply27 Feb 2023, 12:21
Official
We apologize for any inconvenience caused. We have escalated the issue to the relevant department , please wait for feedback.^NM