MH
Mushhooda H
1 reviews | Active since Mar 2017
28 Mar 2023, 09:53
Utterly disappointed
They not even worth the 1 star. Really disappointed in the lack of service. I especially purchased the device because I was getting the tab with it. I did everything that I was supposed to do but have heard absolutely nothing. I am utterly disgusted. To think that I moved from Huawei to Samsung for this **** service.
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Replies (2)
Samsung South Africa's replyOfficial
28 Mar 2023, 09:54Good day Mushhooda
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply28 Mar 2023, 09:54
Official
Good day Mushhooda
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
MH
Mushhooda H's updateReviewer Update
28 Mar 2023, 10:04Thank you for responding. Let's see if I'll be assisted today.
MH
Mushhooda H's update28 Mar 2023, 10:04
Reviewer Update
Thank you for responding. Let's see if I'll be assisted today.