Useless Samsung

Samsung South Africa are a bunch of tosses who don't give a hoot about backup customer service. I have a Galaxy A30S, it is less than 6months old and in mint condition when it gave hassles, I had issues with the repair centre, I was in contact with Samsung customer care but they couldn't find who the repair centre was and closed the case saying if i find who the repair centre is they will reopen the matter. I found who the repair centre is and sent all the contact information to them and heard nothing back. So shows how much they care about customers. I will never own another Samsung phone.