cL
colin L
1 reviews | Active since Mar 2009
30 Sept 2024, 11:54
Useless Samsung and their cheap ****
An underwhelming experience at the Somerset West store. Clueless staff. One says one thing and the other one says something else. I just want a damn replacement for a remote. I thought you guys were a premium brand? Shocking!
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Replies (1)
Samsung South Africa's replyOfficial
30 Sept 2024, 11:56Good day Colin
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply30 Sept 2024, 11:56
Official
Good day Colin
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM