DS
Divan S

1 reviews | Active since Oct 2016

14 Oct 2016, 12:33

Useless Customer Service And *** Phones

<p>I work for a company that deals a lot with Samsung. Be advised. Dont ever purchase their phones. Its ***. After hour service is **** too. And everyone that works for them have an ATTITUDE. Support Huawei or Apple or even LG. But Samsung have excuses for everything. Look what happened to their so called NEW FLAGSHIP NOTE 7 device. Everyone and everything at Samsung is PATHETIC. I know for a fact that I will never sell or buy a Samsung in this life. I had a dispute with them and they just ignored the email or probably printed it and wiped their **** with the paper.</p> <p> </p> <p>Good luck to them as I will send this STORY to all the Vodacoms, Cell C's and MTN's. Maybe even Telkom too.</p> <p>I have all the evidence to show that they commit *****!!!!</p> <p><br />You pay a **** load for the phone cash or on contract where the other phones have the same features and are a third of the price. Cash or on Contract.</p> <p> </p> <p>Good Ridence to bad *******......</p>

0
Replies (2)
Samsung South Africa
Samsung South Africa's reply14 Oct 2016, 14:49
Official

Good day Divan,

We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customers division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.

Herewith your VOC reference number: ***

Kind Regards

Samsung SA

DS
Divan S's update20 Oct 2016, 20:00
Reviewer Update

STILL NO FEEDBACK FROM SAMSUNG........................................