Useless and dishonest company

This is the most dishonest company outside of government that I have had the misfortune of dealing with. Promises are never kept. Your products are mediocre to say the least. I am still awaiting my ear buds from when I upgraded my phone more than a year ago. To any one reading this and considering a Samsung product. Stay far away. You will see in all likely hood an automated response to this complaint. If you look at all the many many complaints about samsung you will see a standard response. They just do not care. I have been waiting for close on a month and a half for a phone repair that was supposed to take two weeks. Lots of excuses and no action.