CS
Carine S

1 reviews | Active since Feb 2021

17 Mar 2021, 20:32

Urgent request for someone in management at Samsung to contact a customer?

Is it possible to get a managers number to complain to?

0
Replies (2)
Samsung South Africa
Samsung South Africa's reply17 Mar 2021, 20:42
Official
Good evening Carine,   

Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 

We have noted your concerns. We will request for the manager to call you back

Regards, 
Samsung
SS
Samsung South Africa
Samsung South Africa's reply18 Mar 2021, 09:22
Official
Thank you for posting your comment
 
Your concerns have been duly noted
 
We have addressed your concerns in the order they were raised, and our Voice of Customer Advisor we'll be in contact with you. 
 
Thank you for your patience and understanding. 

Kind Regards,
SamsungZA
NM