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charl C

1 reviews | Active since Dec 2016

07 Dec 2016, 18:26

UPGRADE FROM CELLC WITH FAULTY PHONE

<p>IVE UPGRADE MY PHONE WITH CELLC WITH SAMSUNG GALAXY GRANDPRIME +. WITHIN FIRST DAY ITS KEEPS RESTARTING AND GIVING ERRORS. CELLC JUST SAY WE MUST SENT IN FOR REPAIRS , THIS PHONE CERTAINLY NEEDS TO BE REPLACE AS I NEED TO USE IT FOR 2YEARS. IT WAS FAULTY , IAM CERTAIN WITIN FIRST 7DAYS THEY REPLACE IT.</p>

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Replies (1)
Samsung South Africa
Samsung South Africa's reply08 Dec 2016, 08:36
Official

Good day Charl,

We have noted your concern, thank you for bringing this matter to our attention.We have referred this matter to our Complaints division who will be in contact with you in this regard.Our sincere apologies for any inconvenience you may have experienced in this regard.

Herewith your reference number: ***

Kind regards

Samsung SA