Update breaks phone
<p>After doing a update on my Note 2 my phone is now completely dead. Tried contacting a samsung service center phones dont get answerd. Tried live chat but keep on getting the message saying that no agents are available. Tried to email but keeps taking me to the FAQ on the page and cant seem to find a way to continue to email them. This level of service is completely unacceptable we pay a lot of money for our devices that they are happy to take and now what must I do with a phone that their update broke?</p>
Hi Francois,
This to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further discussions on this matter.
Regard,
Samsung Team.
Hi Francois,
This to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further discussions on this matter.
Regard,
Samsung Team.