FP
Frans P
1 reviews | Active since Aug 2015
24 Aug 2015, 13:45
Unwanted sms notifications
I have requested Samsung at Rosebank twice to remove my cell phone number from their lists and each time they have said that it has been done but this is not true. How they got my number only they will know because I have never bought anything from them.<br> The last time I spoke to Michaela at 11:10am but to no avail. On 21 August I again received a sms from them.<br> I will cancel my cell phone contract asap to get rid of this nuisance. I will never do business with such a company.
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Samsung South Africa's replyOfficial
24 Aug 2015, 13:55Hello FJVP,
apologies for the inconvenience you have received on the hands of our representative. We understand the frustration this must be having and would like to thank your patience thus far. We will be looking into this internally and looking forward to an amicable solution.
Thank you once again for bringing this to attention.
Kind regards
Samsung SA
apologies for the inconvenience you have received on the hands of our representative. We understand the frustration this must be having and would like to thank your patience thus far. We will be looking into this internally and looking forward to an amicable solution.
Thank you once again for bringing this to attention.
Kind regards
Samsung SA
Samsung South Africa's reply24 Aug 2015, 13:55
Official
Hello FJVP,
apologies for the inconvenience you have received on the hands of our representative. We understand the frustration this must be having and would like to thank your patience thus far. We will be looking into this internally and looking forward to an amicable solution.
Thank you once again for bringing this to attention.
Kind regards
Samsung SA
apologies for the inconvenience you have received on the hands of our representative. We understand the frustration this must be having and would like to thank your patience thus far. We will be looking into this internally and looking forward to an amicable solution.
Thank you once again for bringing this to attention.
Kind regards
Samsung SA