NK
Nqobile K

1 reviews | Active since Dec 2021

27 Sept 2022, 20:46

Unsatisfied Client

I bought a Samsung double door fridge, the fridge is only six months old and it’s making a very load noise I have been reporting the fridge but Samsung keeps saying it’s a normal sound. Even sent audios of the sound but till to date I am not receiving any help.

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply27 Sept 2022, 20:49
Official
Good day, Nqobile.

Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 

We have noted your concerns and we are currently investigating the matter further. 

Your complaint has been assigned to our escalations department and we will be in contact with you. 

Kind Regards, 
Samsung ZA
:^JL.