MM
Motlalepula M
1 reviews | Active since Jul 2016
27 Mar 2023, 14:35
Unsatisfactory service
I have been sending emails left & right trying to get help with trade-in I'm sent from pillar to post. Maybe the aim is me to give up. Can someone at Samsung/Regener8 please assist me.
Helpful (0)
Replies (3)0
Replies (3)
Samsung South Africa's replyOfficial
27 Mar 2023, 14:36Good day Motlalepula,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply27 Mar 2023, 14:36
Official
Good day Motlalepula,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's replyOfficial
27 Mar 2023, 15:37Dear Motlalepula,
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Kind Regards,
Samsung ZA
;^NM
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Kind Regards,
Samsung ZA
;^NM
Samsung South Africa's reply27 Mar 2023, 15:37
Official
Dear Motlalepula,
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Kind Regards,
Samsung ZA
;^NM
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Kind Regards,
Samsung ZA
;^NM
MM
Motlalepula M's updateReviewer Update
04 Apr 2023, 11:32All information requested via email, I provided long ago & just waiting for outcome.
MM
Motlalepula M's update04 Apr 2023, 11:32
Reviewer Update
All information requested via email, I provided long ago & just waiting for outcome.