UNRESOLVED MATTER.

Absolutely disgusted with the customer service from Samsung!!! I've logged and requested many calls to Beauty from Samsung customer care, for an issue that has occurred almost 2 years ago and my issue still hasn't been assisted too. Her customer service skills are absolutely pathetic, i called the careline many times requesting to speak to her and told she was busy and never called back, however the day i put up a post on hellopeter about her, she called me the next day. Everytime she calls me shes of absolute no help. Ive been logging numerous calls and has rep**** to her emails and up to date still no response with my last email being sent out more than a week ago and my last call being 2 days ago. Another employee of Samsung has called me & just said thank you bye after i vented with no help whatsoever. im fed up of calling and emailing with no answers or satisfaction & now gonna get the ombudsmen involved if my matter is not resolved asap.