Unresolved & Dragging TV Case.

As I am writing this angry again! To follow up on the credit that is supposed to be issued to Game Stores regarding my Samsung TV ref:***) or (***) Samsung has already confirmed that the fault was on your side, through thyour technician that came on the 14th of Nove yet despite this confirmation, the credit has still not been processed to game stores why ? Only you know Samsung. You truly disrespecting me. game called on Tuesday and the head office said those responsible to pass the credid they can only emailed one can't call them what A joke a whole head office saying that. Game sent numerous emails. The way you disrespecting your costumers It's sickening.

I have been waiting with no clear updates or progress. This delay is extremely disappointing and has caused me significant inconvenience. It is unacceptable that I must constantly follow up on an issue that should have been resolved immediately once the fault was identified.

I want this matter to be resolved emediately . I expect a timely resolution, as this delay is now unreasonable & disrespectful.