Unprofessional and poor service from Samsung

Firstly, I want to take this opportunity to make sure you understand how frustrating and disappointing I am with the services of Samsung Roodepoort .<br> This item(laptop) is and must still be under warranty from its last service +- 3 weeks ago. The laptop was booked in for the same faulty functioning that it won't switch on and was just dead. The main board was \replaced\", \"I hope\". We spoke to Daniel, the \"Technical Director\" and he's reply to us was that we must only use a Samsung charger. He even borrowed us his own personal charger and only used that. We did that as well, we even bought one. I even borrowed one from work. When the laptop was in, Daniel even said, that he couldn't say if it was the cause of the charger. Then he asks me for the purchase slip before he touches the laptop<br> Now, my question to you. How come the computer came out of your shop, worked for two weeks, (charged with only a Samsung charger) and now all of a sudden is just dead again? And now you tell me it's the main board again? Daniel(technical director) were very rude,treated us like ****. The services is very poor and when we give them a reference number, they start talking about a flat screen TV???? "