MM
Mabel M
1 reviews | Active since Mar 2022
19 Mar 2022, 09:46
Unpleasant interactions -- I did not even really exist.
Some guys came to install my dishwasher and ended up tracking mud into the house. They barely communicated with me because they either did not speak English or did not understand my accent. I do not know, but the experience was unpleasant. They were the same ones who took it for repair in the first place. They just came in and out, rushing, doing their own thing. I do not know why, but I was very unsatisfied.
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Replies (1)Samsung South Africa's replyOfficial
19 Mar 2022, 11:47Good morning Mabel,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Samsung South Africa's reply19 Mar 2022, 11:47
Official
Good morning Mabel,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
