Unitronics

Unitronic's Customer Service is non existent at the Samsung Smart Care Service Centre Century City. They do not answer phone calls or reply to emails. Intervention by SamsungZA in JHB doesn't help. After a conference call between SamsungZA, Unitronics & myself they still fail to respond to my query, even after promising they would get back to me. I cannot believe that Samsung South Africa allows Unitronics to tarnish their brand like this. I had a bad experience when my tablet was repaired and now I need the battery replaced on my son's S6 Edge. Unitronics just aren't interested in helping clients.