MR
MARIUN R

1 reviews | Active since Jan 2014

27 Aug 2016, 09:13

Unhelpful

<p>Ive got a samsung s6 edge plus while on holiday in mozambique my phone does not want to allow me to activate any permissions its saying i have to turn screen overlay off,well where that on my phone is only Samsung will know</p> <p> Mail me on ********** if u guys actually bother to help me</p> <p>Mail me if u care enough ********** if someone will help me with my problem is to be seen</p> <p> </p> <p>I spoke to an agent the only thing they tell me is reset your phone what a load of **** that no one can assist me from the phone manufacturer,absolutley disgusting so glad im going over to IPhone soon!!!!!!</p>

0
Replies (2)
Samsung South Africa
Samsung South Africa's reply27 Aug 2016, 10:29
Official

Hi Mariun

This is to acknowledge the receipt of your complaint.

Kindly note that the query is currently escalated to our Voice of customer team under reference number: ********** 901

A senior customer service execute will contact you with further discussions on this matter.

Regards,

Samsung Team.

MR
MARIUN R's update27 Aug 2016, 11:07
Reviewer Update

They can co tact me on + ********** 00204

Thanks