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Thavashen V
1 reviews | Active since Aug 2014
18 Mar 2025, 12:49
Unhappy with samsung ultra watch band
I purchased a samsung watch ultra titanium grey, box was sealed, opened it and noticed the watch band is cut, i would like to know why this was not quality checked and why is it such an issue for samsung to replace it?
it is not a cheap watch
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Samsung South Africa's replyOfficial
18 Mar 2025, 12:50Good day Thavashen
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply18 Mar 2025, 12:50
Official
Good day Thavashen
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM