JC
Jody C

1 reviews | Active since May 2016

20 May 2016, 15:52

UNHAPPY LOYAL SAMSUNG CUSTOMER

<p> </p> <p> </p> <div class="mail-message-header spacer" style="color: #000000; font-family: sans-serif; height: 234px;"> On the 08th May 2016 I took my cell phone for the screen to be replaced(As it was still covered under the warranty) to the Samsung store in the V&A Waterfront Cape Town</div>

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Replies (1)
Samsung South Africa
Samsung South Africa's reply21 May 2016, 14:02
Official

Hello Jody

This is to acknowledge receipt of your complaint. Kindly note the query is currently escalated to our Voice of Customer team under reference number:***.

A senior customer service executive will contact you with further discussions on this matter.

Regards

Samsung Team