Unhappy Galaxy S8 Purchaser

<p>During the week leading up to the release of the Galaxy S8 I heard a radio interview with, if I recall correctly, the marketing director of Samsung stating that there would be special launch promos throughout the country where if you purchased a device you would be given the option of choosing an accessory for free. I did not get all the details so I checked Samsung SA's website but there was no information so O decided to call the neareast Samsung store which happened to be Samsung Clearwater. </p> <p> </p> <p>I asked one of the sales consultants if he knew aything about the launch promo and he told me that I would only be elligible for a free gear 2 if I had preordered the device thorugh them. I then queried if this was the case with all Samsung stores and he informed me that it was but if I bought the devidce through them then I would receive a free bluetooth headset. </p> <p>I then asked that if I upgraded through my service provider would I be elligible for the wearable and he said no.</p> <p> </p> <p>Today I discovered that my colleague upgraded through Vodacom and he just happened to be in Sandton City where if you upgraded (through your service provider or purchased the device at a Samsung Store) you could choose a free wearable at the promo stand situated in the mall (this is what I understood from the radio interview).</p> <p> </p> <p>If this was the case, why weren't all stores informed about this? I would think that Samsung would atleast communicate this with all it's stores to inform their customers. I also enquired about this at Vodacom when I upgraded my device and they had no knowledge of it.</p> <p>I'm upset that I wasnt given the proper information which resulted in me losing a valuable item. I'm really not impressed with the lack of communication received from Samsung.</p>