FM
Fayez M
1 reviews | Active since May 2022
15 Nov 2022, 05:52
Unhappy customer feedback
After receiving a response on the 09 November 2022 from Samsung stating that they have noted my concerns and will forward to the escalations department for further investigation, there has been no further correspondence from themselves to date.
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Samsung South Africa's replyOfficial
15 Nov 2022, 07:45Good morning Fayez,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^MN
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^MN
Samsung South Africa's reply15 Nov 2022, 07:45
Official
Good morning Fayez,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^MN
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;^MN