ZK
Zanele K

1 reviews | Active since Sept 2023

30 Nov 2023, 20:40

Unhappy customer 😪

Bought a 20 000 rands TV within 2 years it stopped playing. What a waste of money

0
Replies (4)
Samsung South Africa
Samsung South Africa's reply01 Dec 2023, 07:54
Official
Good day Zanele
 
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 
 
We have noted your concerns and we are currently investigating the matter further. 
 
Your complaint has been assigned to our escalations department and we will be in contact with you. 

Kind Regards 
Samsung ZA 
^NM 
Samsung South Africa
Samsung South Africa's reply01 Dec 2023, 09:48
Official
Dear Zanele,

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response. 

Kind Regards,
Samsung ZA
;^NM 

ZK
Zanele K's update06 Dec 2023, 14:14
Reviewer Update
I am still waiting for Samsung to help .me,meanwhile I have no TV and I have paid subscriptions such as dstv,netflix and showmax for fun.....
ZK
Zanele K's update06 Dec 2023, 14:16
Reviewer Update

  • Bleak Friday indeed without a TV my kids are miserable