1 reviews | Active since May 2014
Unhappy customer
I am really dissapointed in Samsung. And I will never buy this product again and I will tell my friends to also stop buying or using this brand.
1st I bought i Samsung S6 Egde plus in 2016 and was told the 1st screen is free. This year 2021 my accidentally fell and the screen cracked not the inner screen, when I took it for repairs I was told it is only within the 1st 12 months. Which is absurd because my S4 screens was repaired 3 years after purchase. I have sent an email to samsung and got the reply that it is only within the 1st year. When I try to reply the message doesnt deliver.
2nd my Samsung bluray player is now giving System update time message so I cant use the player. From what I googled it is a technical issue and suposed to be fixed by Samsung. Seriously! I am done with Samsung. Wonder when my tvs and washing machine is going to do the same.
Absolutely unhappy!
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS