ZM
Zamanguni M
1 reviews | Active since Nov 2019
22 Nov 2019, 21:13
Unhappy client
I bought my fone on the 28th of september and when i charg my phone my battery goes from 100 to 1% .i went to samsung in durban nandi drive they told me its R1300 its not 3months iv had this phone and my screen os also cracked they told me they cant fix my battery with a cracked screen. So my issue is what does my battey have to do with my screen i am very unhappy with the service
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Replies (2)
Samsung South Africa's replyOfficial
22 Nov 2019, 21:17Good day Zamanguni
We are sorry to hear about your experience.
we have escalated your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised.
Kind regards,
The SamsungSA Team:^TL
Samsung South Africa's reply22 Nov 2019, 21:17
Official
Good day Zamanguni
We are sorry to hear about your experience.
we have escalated your concerns and our Voice of Customer department will be in contact with you to discuss the issues you have raised.
Kind regards,
The SamsungSA Team:^TL
Samsung South Africa's replyOfficial
24 Nov 2019, 03:26Good day Zamanguni
Herewith your reference number:
***
SamsungSA:^TL
Samsung South Africa's reply24 Nov 2019, 03:26
Official
Good day Zamanguni
Herewith your reference number:
***
SamsungSA:^TL