1 reviews | Active since Sept 2016
Unhappy
<p>An A7 Samsung deal was recently advertised with a particular cellular company. When I wanted to take up the contract within the same day I was notified that this phone has been discontinued. So why would they have advertised this deal if it was such. I myself has a Samsung S6 and my wife an S7 together with the rest of my family that has a samsung device. I wanted to get this phone for a teenager as I was advised by a consultant who compared this device to a S5/S6. This particular company wants to offer me a now cheaper phone in comparison to the A7 retail price. What do I now tell the teenager. I am extemly not happy and feel that Samsung should have allowed this. If this is the case then I might as well get the Huawei P9 lite.</p>
Good day Don,
We have noted your concern, thank you for bringing this matter to our attention. We have referred this matter to our Complaint division who will be in contact with you in this regard. Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind regards
Samsung SA
Good day Don,
We have noted your concern, thank you for bringing this matter to our attention. We have referred this matter to our Complaint division who will be in contact with you in this regard. Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your reference number: ***
Kind regards
Samsung SA
