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dixon.everywhere dixon.everywhere

1 reviews | Active since May 2016

08 Jul 2016, 12:19

Unfair play by Samsung.

<p>So I purchased a Samsung s7 edge thinking I would get a VR with it but was told the I would have to pay for my VR for an extra R1400 I declined the offer, now not getting it upset me which I accepted and moved on.. now 2 months later everyone is getting a free vr with there samsung s7 edge phones.. how is that fair? I would of gotten an iPhone but choose samsung because of the Vr yet I do not get one . And everyone else getting them like falling apples off a tree.. </p>

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Replies (2)
Samsung South Africa
Samsung South Africa's reply08 Jul 2016, 13:11
Official

This is to acknowledge receipt of your complaint.

Kindly note the query has been escalated to our Voice of customer team under reference number: ********** 473.

A senior customer service executive will contact you with further advise on the matter.

Regards,

Samsung Team

dd
dixon.everywhere dixon.everywhere's update08 Jul 2016, 13:50
Reviewer Update

Thank you.. will be waiting to hear from them.