Unexpectable service Samsung!!

I have purchase a Samsung z3 fold on a telkom contract. The contract is not even a year old. The screen has made a solid black line straight through the centre and is unresponsive. I have taken this phone to vodacom eastgate mall as i was informed they are an authorized repair center.

i am told this is not a warranty claim has there are scuff marks on this phone. I am paying R 40 000 for a handset that is not even usable after a year. After reading numerous reviews on this handset i have seen this is a common and it gets fixed in the us under a couple of hours for free. The technician at the repair center told me that he got rid of his phone because of this same issue (and it is a common problem).

now i get charged R15 000 for a repair that is a common problem. The handset should be under warranty. No wonder we are a third world country!!

I want this unit repaired as a warranty claim as this is not a toy and i spend my hard-earned money investing in this brand. The worst service i have ever experienced by any supplier ever.