DP
Daniel P

1 reviews | Active since Jun 2020

25 Jul 2021, 20:35

*********! Oops you've lost a customer!

“You received an email from us congratulating you on winning with Samsung – Subject: "Congratulations you are a Winner!!!!".” Oops! We accidentally sent you an email, Please accept our sincere apologies as the email was sent to you in error”. After providing you with my contact details and delivery address for my so called “prize” I get sent an “Oops email” a day later! Completely ********* business practice! Was this just this a ploy to get personal information ? This is in contravention of POPI and the Consumer Protection Act whereby these acts ensure protection for Consumers from unfair trade practices.

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply26 Jul 2021, 07:56
Official
 
 Dear Daniel

You received an email from us congratulating you on winning with Samsung – Subject: “Congratulations you are a Winner!!!!”. Please accept our sincere apologies as the email was sent to you in error.

The Samsung Team
SS