1 reviews | Active since Feb 2017
********* conduct on Samsung's part
<p>Buy Samung everyone said. They have great after sale service, everyone said! Whatever! A tablet under warranty suddenly doesn't work and they refuse to fix it. AND repairs cost more than what we paid for the thing. First they say it's water damage. Then when I question that, they say there's a little corrosion due to moisture. Well.... Corrosion can be caused by many things. They admit there's no watermarks but say it could be steam that got in through the spaces...</p> <p>Wait What?! If steam or humidity or whatever gets into a device whilst it is in a cover, then clearly it was never sealed properly to start with. Samsung sucks! Never again. I should have stuck to Apple... Lesson learned.</p>
Good day Christel ,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customers division with *** who will be in contact with you in this regard. Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind regards
Samsung SA
Good day Christel ,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customers division with *** who will be in contact with you in this regard. Our sincere apologies for any inconvenience you may have experienced in this regard.
Kind regards
Samsung SA
