1 reviews | Active since Mar 2016
Undelivered order #***
<p>Hi registered on Samsung Rewards on the 20 May 2017 for my Samsung s8 plus accessorie kit. Confirmation received 26 may successful ordered. 5 June I emailed rewards again updated details 6 June emailed again Renier 4 weeks waiting) 27June emailed again Leigh-Anne escalate to Renier (uplitment manager) still no deliver via their Courier. 17 July emailed AGAIN this time I emailed Samsung themselfs (tellus ********** Com email was just forwarded to Rewards team. Leigh-Anne rep**** to the mail she us at H/O to sort the deliveries Ram courier. Still No Delivery. I suggested replace if out of stock with same value. Just deliver what is owed.</p>
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Kindly note your query has been escalated to our voice of customer team under reference number: ***
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Regards
Samsung SA
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards
Samsung SA
Unit was delivered to day. After 3 months. Thanks
Unit was delivered to day. After 3 months. Thanks