VM
Vuyiswa M
1 reviews | Active since Dec 2017
13 Jan 2025, 18:46
Undelivered good
We bought the black friday special that comes with complimentary buds and watched.
This is almost a month later the gifts haven't been delivered. This is a huge inconvenience from our side as there is a reason we went for that package and to be treated like this is totally unacceptable
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Replies (2)
Samsung South Africa's replyOfficial
13 Jan 2025, 18:47Good day Vuyiswa Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply13 Jan 2025, 18:47
Official
Good day Vuyiswa Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
VM
Vuyiswa M's updateReviewer Update
14 Jan 2025, 11:48Logged is not good enough !!! a whole month of waiting and you still want to investigate no ways. i want those gifts delivered to me immediately!!
VM
Vuyiswa M's update14 Jan 2025, 11:48
Reviewer Update
Logged is not good enough !!! a whole month of waiting and you still want to investigate no ways. i want those gifts delivered to me immediately!!