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Anton D

1 reviews | Active since Sept 2015

21 Sept 2015, 16:52

Unbelievable bad service

Unbelievable. Handed my Samsung mobile phone in two weeks ago and every time I query as to progress they are waiting for parts. What shocking service for a large company like Samsung to still be waiting for parts. Just hope your phone never breaks or rather consider a different brand..

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply22 Sept 2015, 09:04
Official
Hello Anton437,

We have noted your concerns.

Our Customer Services Executive will be in contact with you to discuss your concerns in detail.

We have escalated the matter and feedback will be provided to you soon.

Kind regards
Samsung SA