LN
Leon N

1 reviews | Active since May 2017

12 May 2017, 08:25

Unacceptable Service

<p>1 month ago my wife had given her phone in for a quote at the Samsung Repair Centre in Rivonia. They had only contacted her about 25 days later, they first stated one fault and now they say its another...this is reall unacceptable service from an international company.</p>

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply20 Jun 2017, 16:49
Official

This is to acknowledge receipt of your complaint.

Kindly note your query has been escalated to our voice of customer team under reference number:***

A senior customer service executive will contact you with further advise on this matter.

Regards,

SamsungSA