Unacceptable Service

<p>I do understand that my Samsung freezer is not under warranty anymore and will pay for repairs done, but asking R450 for a technician to come out and see what is wrong with the freezer is totally unacceptable, even if it is 2 and a half years old. This is seriously not a good adverti*****t for samsung, especially if samsung's nett income in 2014 was worth 22.1 billion USD. Products like this not lasting even 2 and a half years is ****************, asking R450 for a technician to tell me some bull****...even worse!!</p>